Limitation of Damages Policy

 

Thank you for choosing Taj Multiservices for your architectural drafting needs. We are committed to providing high-quality services, but as with any professional service, there are certain risks and limitations. Please read the following Limitation of Damages policy, which outlines the scope of our responsibility in the event of issues arising from our services:

 

1. Limitation of Liability

◦ In no event shall Taj Multiservices be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the provision of our drafting services, including but not limited to loss of profits, business interruption, loss of data, or any other economic loss, even if we have been advised of the possibility of such damages.

 

2. Maximum Liability

◦ The total liability of Taj Multiservices for any claim related to the provision of our services shall not exceed the total amount paid by the client for the specific services rendered that gave rise to the claim. This limitation applies regardless of the nature of the claim, whether in contract, tort, or otherwise.

 

3. Accuracy of Drafts

◦ While we make every effort to ensure that our drafts are accurate, complete, and in compliance with the client’s specifications, Taj Multiservices does not accept liability for errors or omissions in the drafts or documents provided. Clients are responsible for reviewing all drafts and ensuring their accuracy before approval.

 

4. Third-Party Costs

◦ Taj Multiservices shall not be responsible for any third-party costs, fees, or damages incurred as a result of using our drafting services, including but not limited to construction delays, legal disputes, or permits.

 

5. Force Majeure

◦ Taj Multiservices shall not be held liable for any failure or delay in the performance of services due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, war, pandemics, strikes, or other force majeure events.

 
6. Indemnification

◦ By using our services, clients agree to indemnify, defend, and hold harmless Taj Multiservices from any claims, damages, or liabilities arising from the use of our drafting services, including but not limited to any claims brought by third parties.

 

7. Review and Approval of Work

◦ Clients must review and approve all drafts, drawings, and deliverables provided by Taj Multiservices. Once approved, the client acknowledges that the drafts are considered final and that Taj Multiservices is not responsible for any subsequent changes, errors, or issues not identified during the review process.

 

Refund Policy for Architectural Drafting Services

 

At Taj Multiservices, we strive to deliver high-quality architectural drafting services tailored to meet your specific needs. We want our clients to be completely satisfied with our work. Please review the refund policy below to understand our process.

 

1. Service Satisfaction and Revisions

We are committed to providing accurate and professional architectural drafts. If you are not satisfied with the initial drafts, please contact us within [X days] of receiving the drafts. We will make reasonable revisions based on your feedback at no additional charge, as long as the revisions fall within the scope of the original project brief.

 
2. Refund Eligibility

Refunds are generally not offered for completed drafts, but we will consider refunds in exceptional circumstances. Refunds may be granted if:

• The final drafts significantly deviate from the project specifications as agreed upon in the contract, after reasonable attempts to revise.

• There has been an unreasonable delay beyond the agreed timeline, without prior communication or agreement on an extension.

• Work has not yet commenced, and the request for a refund is made before any substantial drafting work has been initiated.

 

3. Non-Refundable Fees

Certain fees are non-refundable:

• Initial Deposits: A deposit or upfront payment may be required before starting the drafting process. This deposit secures your project slot and covers the initial preparation costs. Deposits are non-refundable once work has started.

• Consultation Fees: Any fees for consultations, preliminary designs, or project assessments are non-refundable once the service has been provided.

• Completed Work: Once drafts or deliverables have been completed and delivered, they are considered final and are not eligible for a refund.

 

4. Requesting a Refund

To request a refund or discuss any concerns, please contact us at hemangi@tajmultiservices.com with a detailed explanation of your concerns. We will review your request and respond within 5 business days.

 

5. Refund Process

If a refund is granted, the refund will be processed to the original payment method used at the time of purchase. Refunds will generally be processed within 14 business days, excluding any third-party processing times. Please note that any applicable transaction fees, processing charges, or administrative costs may be deducted from the refund amount.

 

6. Revisions and Disputes

In the event that revisions or disputes arise during the drafting process, we will work closely with you to address your concerns and achieve an agreeable resolution. We encourage open communication and feedback to avoid misunderstandings.

 

7. Changes to This Policy

Taj Multiservices reserves the right to update or modify this refund policy at any time. Any changes will be communicated to our clients in writing and will apply to services rendered after the date of the update.

Shipping Policy for Architectural Drafting Services

At Taj Multiservices, we aim to provide fast and reliable delivery of all architectural drafting services. This Shipping Policy outlines the methods and terms for the delivery of your finalized drafts, blueprints, and related documents.

1. Delivery Methods

Digital Delivery: The majority of our services, including architectural drafts, floor plans, and designs, are delivered electronically. After completion, digital files (such as PDFs, CAD files, etc.) will be sent to you via email or a secure file-sharing platform (e.g., Dropbox, Google Drive).

2. Delivery Timeframes

  The delivery timeframe for each project will vary depending on the project size and complexity of the project. We will discuss and agree upon an estimated delivery timeline with you at the start of the project.